Terms and Conditions - Urban Ingenuity, LLC

Effective Date: August 2025

Welcome to Urban Ingenuity (“we,” “us,” “our”), a platform offering coaching, nonprofit support, and business development services through UrbanIngenuity.net. By accessing or using our website, portal, or services, you agree to these Terms and Conditions (“Terms”). Please read them carefully.

1. Acceptance of Terms

By using our site or services, you confirm that you:

• Are at least 18 years old or have reached the age of majority in your jurisdiction
• Have the legal authority to bind yourself or the entity for which you represent
• Agree to comply with all applicable laws and these Terms
  
  

2. Services

Urban Ingenuity provides educational, advisory, consulting, and programmatic services (e.g., coaching sessions, training modules, templates, and webinars).

We reserve the right to modify, suspend, or terminate any service—including your access—at any time at our discretion.

3. User Accounts & Access

• You are responsible for maintaining the confidentiality of your account credentials (email, password, etc.)
• Any activity conducted through your account is your responsibility
• We may disable your account if we suspect unauthorized or improper use
  
  

4. Payments & Refunds

• Program fees and pricing are clearly outlined during signup or purchase
• All fees are non-refundable unless explicitly stated
• We reserve the right to suspend access for non-payment or breach of payment terms
  
  

5. Code of Conduct

You agree not to:

• Use our services for unlawful, fraudulent, or harmful purposes
• Infringe on intellectual property rights or harass other users
• Attempt unauthorized access or introduce harmful code
• Distribute malicious content or unsolicited communications
  
  

6. Intellectual Property

• All content, including text, graphics, logos, videos, and templates, is owned by us or our licensors
• You may access and use materials for your own internal, non-commercial purposes only
• Unauthorized reproduction, distribution, or commercial use is prohibited
  
  

7. Client Submissions

• Any content you submit (e.g. program assignments, feedback, form responses) may be used by us for internal training, research, marketing, or service improvement—without identifying you personally
  
  

8. Privacy & SMS

• We collect and use your personal information in accordance with our Privacy Policy
• SMS communications are permitted only with your explicit consent, and you may opt out at any time
• Messaging guidelines and opt-out mechanisms are outlined in our Privacy Policy
  
  

9. Disclaimers & Limitations of Liability

• No warranties: All services and content are provided “as is” without any guarantee.
• We do not guarantee specific outcomes or results from our programs.
• Limitation of liability: Urban Ingenuity—and its owners, employees, or partners—shall not be liable for indirect, incidental, consequential, or punitive damages beyond fees paid for a specific service.
  
  

10. Indemnification

You agree to indemnify and hold Urban Ingenuity harmless from any claim, loss, damage, or liability arising out of your use of the site, violation of these Terms, or infringement on any third-party rights.

11. Termination

• You may terminate your account or membership at any time by notifying us.
• We may suspend or terminate access without notice if you breach these Terms or engage in misconduct.
• All terms survive termination as necessary (e.g. liability, intellectual property, and indemnification).
  
  

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions.

Any unresolved disputes will be submitted to binding arbitration under California law. The arbitration will take place in Los Angeles, unless otherwise agreed.

13. Changes to Terms

We may revise or update these Terms at any time. Material changes will be posted on UrbanIngenuity.net with a revised effective date. Your continued use of our services constitutes acceptance of the updated Terms.

14. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

Urban Ingenuity
3818 Crenshaw Blvd., Suite 403, Los Angeles, CA 90008
Email: connect@urbaningenuity.net